due to high demand, shanghai disney resort parking lots will be at or near full capacity during the weekends and holidays. guests visiting shanghai disneyland and disneytown are advised to take the metro, taxi or other public transportation.
zootopia has officially opened at shanghai disneyland on december 20. as we continue to manage maximum capacity for each area of our resort, and in anticipation of high demand to visit zootopia during its opening period, please understand that admission to zootopia or its new attraction “zootopia: hot pursuit” may not be secured for every guest who enters shanghai disneyland. however, guests will be able to encounter multiple new experiences with a zootopia touch throughout the park, including decoration, entertainment, food & beverage and merchandise.

please also note that overnight queuing for entry to shanghai disneyland on any day is not permitted. guests are encouraged to plan their trip accordingly.

in the opening phase, we expect that pauses and brief downtimes may occur from time to time in the new attraction “zootopia: hot pursuit”. downtimes may occur for a variety of reasons due to the complexity of the ride system and built-in safety features, based on industry requirements and best practices. in the event of downtime, guests will be required to evacuate according to onsite cast members' instructions. operation of the attraction will be resumed after the completion of all necessary procedures. we appreciate the understanding and cooperation of our guests during this opening period.
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hotel services enquiry for guests with disabilities | shanghai disney resort-澳门永利皇宫官网入口

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shanghai disney resort hotels offer accessible guest rooms and services to make your stay carefree and magical.

accessibility rooms and features

disney resort hotels offer accessible guest rooms and public areas for guests with special needs. features may include the following:

inside guest rooms

restroom:
  • accessible vanities
  • hand-held shower heads
  • roll-in showers
  • shower benches
  • wider bathroom doors
  • bathroom rails
  • emergency call button

in public areas

accessible paths of travel (from arrival to):
  • accessible guest rooms
  • lobby area
  • meeting rooms
  • pool
  • restaurants
  • shops
elevator and phones:
  • braille on signs and in elevators
  • public phones at accessible height
parking:
  • accessible parking

guide dogs:
please check with the front desk to enquire about designated areas for guide dogs. guests can be accompanied by their guide dog in all the common areas except king triton pool.

find hotel services enquiry for guests with disabilities

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